Indonesia scuba 4U - Booking Terms & Conditions
In order to use this web site you must agree to the Indonesia scuba 4U (Global 4U co., Ltd) Booking Terms & Conditions that follow, and by using this web site you express your agreement with these Booking Terms and Conditions.
The following Terms & Conditions apply to all MIndonesia scuba 4U (Global 4U Co., Ltd) customers.
- Booking Policy & Procedure
- Cancellation Policy
- Medical Matters
- Responsibility and Liability
Once you have checked availability with Indonesia scuba 4U (Global 4U Co., Ltd) and selected your desired scuba diving activity and you wish to make a firm booking we will then require a non refundable deposit of 50% of the total booking cost.
Payment methods can be made securely online through PayPal by Amex, Visa and MasterCard.
If you prefer you can also pay by bank transfer. We will supply you with our bank details upon booking.
*Please note that bank transfer charges are to be paid by the sender*
Upon receipt of the 40% deposit for the specified scuba diving activity/and or excursion, Indonesia scuba 4U (Global 4U Co., Ltd) will make the necessary confirmation with the specified operator on your behalf and then we will send you a written confirmation.
At the time of booking we will also require the following information for all passengers:
- Full Name(s) and title
- Contact Details: Fax, Telephone Number & Email Address
- Flight Details: Arrival and Departure Date along with your Flight Number
- Scuba Diving Certification Level
- Number of Dives (if applicable)
- Date of your last dive
- If you require any rental equipment, BCD, Regulator, Wetsuit, Mask & Fins, Computer.
- Special Requests: Dietary Needs, Airport Transfer, and special preferences.
(We will also need to know what sizes are required for, BCD, Wetsuit and Fins.)
It is your responsibility at the time of booking to familiarize yourself with and adhere to the specific country entrance requirements, for passports, visa and inoculations.
The remaining balance of 50% must be paid at least 60 days before departure to Indonesia scuba 4U (Global 4U Co., Ltd).
If the remaining balance is not received in time then Indonesia scuba 4U (Global 4U Co., Ltd) retains the right to cancel the booking and resell the scuba diving activity/and or excursion
In the event of cancellation, Indonesia scuba 4U (Global 4U Co., Ltd) must be advised in writing BY EMAIL ONLY. Cancellations will not be acknowledged if received by telephone.
- Cancellation received 60 Days prior to departure. Deposit returned less bank fee
- Cancellation received less than 60 Days prior to departure. Deposit will not be refunded
- Cancellation received less than 40 Days prior to departure. Full scuba diving activity/and or excursion price will be charged
If you have any queries on our cancellation policy please feel free to contact us.
No refund or transfer of any unused portion of a scuba diving activity/and or excursion is permitted, provided the listed services were available.
In the event listed services were not available, Indonesia scuba 4U (Global 4U Co., Ltd) will make every effort to obtain compensation for the customer from the operator.
Indonesia scuba 4U (Global 4U Co., Ltd) cannot be liable for services omitted by operators, therefore travel insurance is highly recommended, please see below.
We strongly recommend to our customers that they purchase a fully comprehensive travel insurance which covers accident, medical, baggage, trip cancellation and interruption when a reservation is made. Please consult the following web sites:
- Insure My Trip (for individuals)
- Insure My Group (for groups of over 9 people)
We also highly recommend that certified divers purchase individual dive insurance from a reputable company such as:
- DAN USA
- DAN EUROPE
- DAN ASIA PACIFIC
Indonesia scuba 4U (Global 4U Co., Ltd) has fully comprehensive insurance that covers student divers in training.
Please be advised that if guests choose not to purchase the travel insurance, Indonesia scuba 4U (Global 4U Co., Ltd) will not be held responsible for any financial loss incurred due to reasons beyond our control.
In the event that it will be necessary for Indonesia scuba 4U (Global 4U Co., Ltd) to cancel or interrupt the diving excursion due to weather or mechanical problems there will be no refund.
Qualified divers under the age of 18 must have a parent or legal guardian present. Dive instructors are able to take this role, but written permission must be provided from a parent or legal guardian.
Qualified divers under the age of 16 must have a parent or legal guardian with the same or equivalent qualification who will be diving with them (written permission again must be supplied).
If the Diver fails to appear for the dive without prior notification (other then valid medical reason) the dive and all payments will be forfeit.
Indonesia scuba 4U (Global 4U Co., Ltd) is not certified to give you any medical advice. If you are unsure about any medical matter, then please seek advice from a certified GP before scuba diving.
Indonesia scuba 4U (Global 4U co., Ltd) Medical Matters - PADI Courses
It is mandatory to complete a PADI medical disclaimer prior to partaking in a PADI Scuba Diving Course before diving.
This is a basic health questionnaire.
If you answer “YES” to any of the specified questions on the form then you will be required to get an additional form to be signed by a GP prior to commencing the dive.
Indonesia scuba 4U (Global 4U Co., Ltd) acts only as personalized agents for our customers in arranging scuba diving activities, hotel, transportation and other services related to scuba diving travel excursions.
Indonesia scuba 4U (Global 4U Co., Ltd) is not liable and will not be held responsible for any injury, death, loss, damage, accident, delay, inconvenience, and additional expense or mental or physical distress that may occur during scuba diving activities, as a result of the inbuilt risks connected with scuba diving or as a result of acts or oversights of other third parties.
Indonesia scuba 4U (Global 4U Co., Ltd) is not liable and will not be held responsible for a person or company that fails to render any services to be included in the scuba diving travel excursion, or in the event of expense caused by illness, wars, strikes, mechanical failures, weather or acts of God.
In the event it becomes necessary or advisable to alter arrangements or itinerary, Indonesia scuba 4U (Global 4U Co., Ltd) may do so without penalty.
If, for reasons beyond the control of Indonesia scuba 4U (Global 4U Co., Ltd), changes have to be made to a customer's reservation due to an operator's unanticipated inability to provide a particular service, or due to weather conditions or other acts of nature beyond the control of Indonesia Scuba 4U (Global 4U Co., Ltd), then Indonesia scuba 4U (Global 4U Co., Ltd) will consult with the customer and offer optional alternative services of equal value.
Indonesia scuba 4U (Global 4U Co., Ltd) will not refund payment of any amount when changes are beyond its control.
Indonesia scuba 4U (Global 4U Co., Ltd) reserves the right to withdraw any or all tours when conditions warrant.
Customers electing to use scuba diving equipment do so at their own risk.
Any damages to hired scuba equipment must be paid for in full.
To partake in any scuba diving activity with Indonesia scuba 4U (Global 4U Co., Ltd) we will require that you as the customer hold a certification from a recognized scuba diving society such as SSI, CMAS, BSAC or PADI.
It is your responsibility to be suitably qualified.
Prior to you taking part in any scuba diving activities, we will require proof of your certification.
This does not apply to scuba diving courses where you are learning to dive such as a certification, which allows participants to take part without scuba diving certification.
Complaints at Indonesia scuba 4U (Global 4U Co., Ltd) are taken seriously. We understand that you have carefully selected your scuba diving holiday vacation so if you feel that you have been treated unfairly before or during your scuba diving activity then please let us know in writing as soon as possible.
We will then look into your case and come up with a solution.
Please make sure that you provide us with as much information as possible so we are able to investigate your case fully. Supply us with dates, names, conversations and facts.
If you don't let us know we will not be able to improve the quality and service to you.